Payment difficulty support

We're here to help

Talking to us early gives you the most options. There's no judgement, and asking us does not create a credit enquiry.

Australian Credit Licence 509582. Fees and lender criteria apply.

Pause repayments

Short-term break of 1–3 months while you get back on your feet.

Reduce repayments

Lower payments for a defined period and extend the term.

Talk to a person

A real human will call you back within 1 business day.

The National Debt Helpline offers free and confidential financial counselling.

1800 007 007 (Mon–Fri, 9.30am–4.30pm)

You can also visit ndh.org.au for online chat.

Questions about this document? Email info@simpleloans.au.